Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains how we collect, use, and protect information when you visit this website or place an order. We are an individual seller based in Vietnam, and we ship to the United States and Australia only.

Information We Collect

We may collect information you provide directly to us, such as when you place an order or contact us by email:

  • Name and shipping address
  • Email address and phone number
  • Order details (products, quantities, and any notes you send us)

We also collect limited technical information automatically, such as your IP address, browser type, and the pages you view on this website.

We never see or store your card or bank details. All payments are processed by PayPal on PayPal’s own secure pages. Your card number, expiry date, and security code are entered directly into PayPal’s system and are never sent to us or stored on this website.

How We Use Information

  • To process, pack, and ship your order
  • To send you order confirmations and shipping updates
  • To answer your questions and provide customer support
  • To handle returns, exchanges, and refunds
  • To keep basic records required for bookkeeping

We do not sell, rent, or trade your personal information, and we do not use it for advertising.

How We Share Information

We share information only where it is necessary to complete your order:

  • PayPal – to process your payment securely. PayPal handles your payment data under its own privacy policy.
  • Shipping carriers – Australia Post for orders to Australia and UPS for orders to the United States. They receive your name, address, and phone number so your parcel can be delivered.
  • Our web host – which stores this website and its order records.

We may also disclose information if required to do so by law.

Cookies

This website uses cookies that are necessary for it to work – for example, to remember the items in your shopping cart while you browse and to keep your session secure during checkout. PayPal may also set cookies when you pay. You can block or delete cookies in your browser settings, but the cart and checkout may not work correctly if you do.

Data Retention

We keep order records for as long as needed to fulfil the order, handle any returns or disputes, and meet basic record-keeping obligations. Emails you send us are kept while the conversation is relevant and are deleted afterwards.

Your Choices

You can ask us at any time to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong or out of date
  • Delete your information, where we are not required to keep it

Just email us using the address below and we will respond within 24–48 hours.

Children’s Privacy

This website is not intended for children under 16, and we do not knowingly collect information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or about your information, please contact us:

  • Contact: DINH VAN CHIEU
  • Email: naacushopie@outlook.com
  • Phone: +84 989436 636
  • Based in: Vietnam