Shipping Policy

Countries We Ship To

We ship to Australia only. We are currently unable to accept or deliver orders to any other country. Orders placed with a delivery address outside Australia cannot be fulfilled and will be refunded in full.

Shipping Fees

Shipping within Australia is free. The shipping cost is already included in the price shown on each product, so nothing is added at checkout. The total you see in your cart is the total you pay.

Processing Time

Once your payment is approved, we prepare your order for dispatch from our local fulfillment partner within 1–2 business days.

Estimated Delivery

Most orders arrive within 5–7 business days of payment, counting from the day the payment is approved.

Carrier

All orders are sent via Australia Post.

Our Fulfillment Partner

To make delivery faster for customers in Australia, we ship through a local fulfillment partner at the following address. This is a shipping and logistics address only – it is not a public storefront, and we are unable to accommodate in-person visits, pickups, or drop-off returns at this address without prior arrangement.

Australia
25A Mittiamo Street, Canley Heights, NSW 2166, Australia

Tracking

Once your order ships, we will send you a tracking number by email so you can follow its progress to your address.

Incorrect Address

Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible – we can correct it if the order hasn’t shipped yet. Once an order has shipped, we’re unable to redirect a package already in transit, and any additional cost to reship a returned or lost package due to an incorrect address may be the customer’s responsibility.

Delivery Delays

Delivery times are estimates. Delays can occasionally occur due to local carrier handling, weather, or other circumstances outside our control. If your order is significantly past its estimated delivery window, please contact us and we’ll help look into it with Australia Post.

Questions about shipping? See our FAQ or contact us directly.