Countries We Ship To
We currently ship to the following countries:
- United States
- Australia
If your country isn’t listed, please contact us before ordering — we may be able to make arrangements on a case-by-case basis.
Shipping Fees
Shipping is free to the United States and Australia. The shipping cost is already included in the price shown on each product, so nothing is added at checkout. The total you see in your cart is the total you pay.
Processing Time
Once your payment is approved, we prepare your order for dispatch from our local fulfillment partner within 1–2 business days.
Estimated Delivery
Most orders arrive within 5–7 business days of payment, counting from the day the payment is approved.
Carriers
Orders shipped within Australia are sent via Australia Post. Orders shipped within the United States are sent via UPS.
Our Fulfillment Partners
To make delivery faster for customers in Australia and the United States, we ship through local fulfillment partners at the following locations. These are shipping and logistics addresses only — they are not public storefronts, and we are unable to accommodate in-person visits, pickups, or drop-off returns at these addresses without prior arrangement.
Australia
25A Mittiamo Street, Canley Heights, NSW 2166, Australia
United States
11539 Carnsore Ct, Charlotte, North Carolina 28214, United States
Tracking
Once your order ships, we will send you a tracking number by email so you can follow its progress to your address.
Incorrect Address
Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible — we can correct it if the order hasn’t shipped yet. Once an order has shipped, we’re unable to redirect a package already in transit, and any additional cost to reship a returned or lost package due to an incorrect address may be the customer’s responsibility.
Delivery Delays
Delivery times are estimates. Delays can occasionally occur due to local carrier handling, weather, or other circumstances outside our control. If your order is significantly past its estimated delivery window, please contact us and we’ll help look into it with the carrier.
Questions about shipping? See our FAQ or contact us directly.